Monitoring and maintenance
Servers, networks and systems checked around the clock.
Managed IT services
Proactive monitoring, maintenance and support for servers, devices and business software, with a single point of contact for every IT issue.
Overview
Small and mid-sized businesses rarely need a full in-house IT department, but they do need reliable IT. Our managed services give you an experienced team for a predictable monthly fee.
We monitor systems proactively, fix issues before they affect your staff and provide monthly reports so you always know the state of your IT.
What is included
Help desk
Remote support for your staff when something goes wrong.
Device management
Laptops, phones and licences tracked and secured.
Email and collaboration
Google Workspace and Microsoft 365 setup and support.
Backup management
Regular, verified backups of critical data.
Monthly reports
Clear reports on incidents, health and recommendations.
How we deliver
The same transparent process on every engagement.
Discovery
We learn about your business, goals and constraints through workshops and a review of existing systems.
Strategy
A written plan with scope, milestones, team and cost, so expectations are clear from the start.
Design
Wireframes and clickable prototypes you can review and approve before development begins.
Build
Development in short cycles, with a working demonstration every one to two weeks.
Test
Functional, performance and security testing on real devices before release.
Launch
A planned go-live with data migration and a rollback plan, scheduled to avoid disruption.
Train
Hands-on training and documentation so your team can use and manage the system.
Improve
Ongoing monitoring, support and updates as your business evolves.
Frequently asked questions
Do you provide on-site support?
Most issues are resolved remotely. On-site support is available in Mysuru and can be arranged elsewhere.
How is managed IT priced?
Usually a fixed monthly fee based on the number of users and devices, so costs are predictable.
Discuss your managed it requirements
Tell us about your project. A specialist will respond within one business day with questions and next steps.
Related services
Industries we serve
Request a proposal
No obligation. Your details are used only to respond to you.